Visitor Services Manager

We need your help to delight our visitors, helping us grow our income through retail, admissions and self catering.

Abbotsford, the home of Sir Walter Scott in the Scottish Borders, is one of Scotland’s most important heritage sites. Following completion of a multi-million £ redevelopment, and now with easy access from Edinburgh along the new Borders Railway, we are focussing on developing our trading performance. As we prepare for the 250th anniversary of Scott’s birth in 2021, this is an exciting time to join Abbotsford as a member of the management team.

Do you have fantastic team leadership skills and experience of working to targets in a busy customer environment? We are particularly interested in hearing from people with a retail or visitor attraction background who excel at leading people, realising commercial potential, and thrive on variety. As a small independent charity operated by staff and volunteers, a positive approach to team working and problem solving is a must.

Full time; £24,497 - £27,282 per annum

Application Process

For more details of the role, please download the Job Description.

To apply, please download and complete the Application Form.

Candidates are asked to send the completed document, and, if they wish, an additional CV, to

Should you have any enquiries or questions about the position, please contact us on 01896 752043 or send an email to Giles Ingram.

Closing date for applications is Monday, 11th February 2019. Interviews will be held week commencing 18th February.

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